Previous Page All Pages Next Page
Industries Energy & Utilities
Energy & Utilities

Through customer-centric digital transformations, BORN Group empowers utility companies to connect people and businesses to the indispensable energy they need.

Powering the next generation of utility brands.

Rapid disruption drives the utility industry to achieve a more user-friendly, brand-friendly, conscious experience online. As an experienced solution provider across power, water, wastewater, renewable, clean energy, electric vehicle, microgrid, natural resources, and mining, we enable our clients to drive growth through digital technology, consulting services, infrastructure, enterprise security, and network services.

Key Services: 

  • Digital Customer Experience
  • Digital Solutions & Mobile Apps
  • Internet of Things (IoT)
  • Intelligent Enterprise
  • Network Services
  • Cybersecurity
  • Smarter Workforce
  • Enterprise Asset Management
  • Analytics

Electricity & Renewables

We support the power industry in all aspects, capturing growth in electricity distribution and transmission along with innovations in intelligent solar and wind asset management.

Water & Wastewater

We understand the growth and value of the water infrastructure and how best to provide digital solutions to that industry in both municipal & industrial treatment.

Oil & Gas

We provide upstream, midstream, downstream, and oil field services, driving innovative solutions in the space.

Our digital transformations in utility and energy change the way the world works.

Renewable Insights

Our IoT platform solution on Microsoft Azure and Amazon Web Services ensures utility companies meet ever-changing customer needs. We enable remote asset health monitoring, real-time production forecast and alerts, advance interactive plant performance analysis, and automatic fault localization. Smart and digital features such as SCADA/grid status and location maps help the utilities in maintaining and lowering operation costs.

Remote Monitoring

In the age of social distancing, we empower you to monitor and diagnose operational, business, and financial risk in production operations remotely. We can configure your network for remote access through InSis Suite, our physical machine, and mobile apps that can help build business remotely.

OPEX Reduction

We organize workshops with brands and businesses to assess opportunities for OPEX reduction in the areas of energy, maintenance, raw material, catalyst and chemicals, and labor. Our utilities sector clients have seen reductions in OPEX costs of up to 20% through our time-tested frameworks and consulting experts.

IEVCS

The Intelligent Electric Vehicle Charging System synchronizes information to the backend end of a utility system–ensuring an owner the power to make prudent decisions over energy management, along with aiding in grid stability. Powered with mobile functionality, IEVCS ensures easy and safe transactions anywhere in the world, while delivering an SAP Customer Experience based future-ready analytical platform.

Customer Success Stories

We’ve delivered unmatched customer experience and success to countless global utility companies.

 Our highlights:

  • Digital transformation of Angola’s national electricity distribution utility company, leveraging SAP Customer Experience to ensure improved service quality.
  • Delivering a unified customer experience and automated contact center for Malaysia’s largest water utility company.
  • Working alongside the United Arab Emirates’ Ministry of Electricity and Water to optimize billing cycles and transparency via complete IT outsourcing and ERP overhaul.

 

Related Services

Book of Record (Br)

Provide a single source of truth through an aggregated book of record.
Book of Record (Br)

Customer Experience (CX)

CX is a key differentiator in commerce, and its mastery is something we consider essential in the modern marketplace.
Customer Experience (CX)

Brand Experience (Bx)

Through best-in-class people, technology and collaboration, we define and deliver the experiences that keep customers coming back for more.
Brand Experience (Bx)